We want you to love what you wear. If you’re not satisfied, here’s how we can help:

1. Return Eligibility

• Returns are accepted within 7 days of delivery.
• Items must be unused, unwashed, and in original packaging with tags intact.
• Customized scrubs are non-returnable and non-refundable.

2. How to Initiate a Return

• Email us at support@thescrubzone.com with your order number and reason for return.
• Our team will guide you through the return process.

3. Refunds

• Once we receive and inspect the item, a refund will be initiated within 5–7 business days.
• Refunds are processed to the original payment method. In some cases, a store credit may be issued.

4. Exchanges

• If you need a different size or design, we’re happy to assist you with an exchange (subject to stock availability).

5. Return Shipping

• Customers are responsible for the return shipping costs.